Payment and shipping
PAYMENTS
You can complete your purchase by selecting one of the following payment methods at checkout:
CREDIT CARD: We accept VISA, Mastercard, American Express and Diners Club, payment via PayPal secure server.
Your credit card data is provided solely to Paypal and remains unknown to us. Customers registered with PayPal can make payments by accessing the dedicated PayPal area without requiring further registration.
BANK TRANSFER: payment must be received before products can be sent. Bank transfer information and procedure to follow will be sent at the end of the order process.
CASH ON DELIVERY (Italy only): courier to be paid directly on delivery of merchandise; couriers accept cash only and make delivery only after payment is made. A 2.4% surcharge is applied to the amount of total order. Minimum order: 8.00€. In the event of failed delivery, Customers will be charged for all costs incurred (packaging, shipping, etc.) whenever delivery cannot be made through their fault.
SHIPPING BY TAPPIEBOTTIGLIE
Costs vary by destination and package weight. Shipping is not available to all countries. All Customs duties must be paid by recipient
SHIPPING BY CUSTOMER’S SHIPPER
This option can be selected at moment of order, and in such case no shipping charges will be added and details can be arranged over the phone.
Whenever goods will be shipped by Customer’s shipper (Freight forward), GEAlife declines any and all liability in regard, including theft/disappearance/damage to goods from the time they are collected at GEAlife premises. Glass items must always shipped only in the appropriate packaging.
CUSTOMER’S RIGHTS
Whenever signs of breakage or tampering with GEAlife packaging are noted, the Customer can accept the shipment by writing ‘ON RESERVE’ on the shipping documents, in such way ensuring the right to make closer inspection later and provide GEAlife with a detailed description. Customers will only be charged for merchandise in acceptable conditions. As per recent Italian legislation (Legislative Decree No. 185 dated 22/5/1995) however, customers deciding to avail of the right to withdraw from purchase must provide notification of such intent by email to ordini@tappiebottiglie.it and return the goods to GEAlife within 10 business days of their delivery. Customers must pay all costs for such return of goods but will be reimbursed for the same within 14 days of return.
As per Legislative Decree No. 101 dated August 10, 2018 (Protection of personal data privacy), the personal data you provide will be processed by GEAlife di Gianna Velo exclusively in strict compliance with the rights of confidentiality and restrictions specified therein.